Returns & Exchanges
At Ski Barn, we want to ensure you are fully equipped for your next adventure; if your gear isn't a perfect fit, you can return unused items within 30 days of purchase. All returns must be in original packaging with tags attached to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Log into your account and visit the 'Order History' section to select the items you wish to return and print your prepaid shipping label.
- 2.Pack Your Gear
Securely pack the unused items in their original boxes, ensuring all manuals, accessories, and tags are included to avoid restocking fees.
- 3.Ship It Back
Affix the prepaid label to your package and drop it off at any authorized shipping carrier location or schedule a pickup at your convenience.
- 4.Receive Your Refund
Once our technicians inspect your gear, we will process your refund to the original payment method within 5-7 business days.